PRIVACY POLICY

Last updated 04/12/2026

Bella Luna Collective ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect infoRmation in the following ways:

1. Information You Provide:

Name
Email address
Shipping and billing address
Payment information (processed securely through third-party providers)
Order details
Messages or inquiries you send us

2. Automatically Collected Information:

IP Address
Browser Type
Device Information
Pages Viewed
Cookies and tracking data

This helps us improve website performance, personalize your experience, and understand how visitors use our site.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your purchase
Respond to customer service inquiries
Send optional marketing emails (only if you opt in)
Improve our website, products, and customer experience
Prevent fraud and maintain security
Comply with legal obligations

We never sell your personal information.

Sharing Your Information

We only share your information with trusted third parties when necessary, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers
Email marketing platforms (only if you subscribe)
Website hosting and analytics providers

These partners are only permitted to use your information to perform services on our behalf.

Cookies & Tracking Technologies

We use cookies to:

Keep your shopping cart active
Remember your preferences
Analyze website traffic
Improve site performance

You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We take reasonable measures to protect your information, including encryption, secure payment processing, and limited access to personal data. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us at: hellobellalunacollective@gmail.com

Email Marketing

If you subscribe to our newsletter, you may receive updates about new products, promotions, and community offerings. You can unsubscribe at any time using the link in any email.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updates "Last Update" date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Bella Luna Collective

hellobellalunacollective@gmail.com